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Can't update client
Posted: Tue Apr 26, 2022 12:48 am
by SSky
It's been a while since I played and launched the windows client. I'm having some issues updating the client.
Thank you for your time,
SSky
Re: Can't update client
Posted: Tue Apr 26, 2022 1:29 am
by Zeltonn
SSky wrote: ↑Tue Apr 26, 2022 12:48 am
It's been a while since I played and launched the windows client. I'm having some issues updating the client.
Thank you for your time,
SSky
YOOO UR BACK!!! my new account is ZeltonnTheGunner MSG ME THER IF U IN!!!
!!
Re: Can't update client
Posted: Tue Apr 26, 2022 3:49 pm
by Robby
Try pressing CONTROL and F5 at the same time in the browser to refresh your cache for the page. If that doesn't work go into the browser settings and clear the cache. And if that doesn't work try playing in an incognito window.
Re: Can't update client
Posted: Tue Apr 26, 2022 4:00 pm
by SSky
Robby wrote: ↑Tue Apr 26, 2022 3:49 pm
Try pressing CONTROL and F5 at the same time in the browser to refresh your cache for the page. If that doesn't work go into the browser settings and clear the cache. And if that doesn't work try playing in an incognito window.
I'm having trouble running the desktop downloaded windows client. Browser version is working fine
Re: Can't update client
Posted: Tue Apr 26, 2022 4:02 pm
by Robby
Oh, oops ok, I looked at the screenshot too fast. Can you simply try uninstalling and reinstalling it?
Re: Can't update client
Posted: Tue Apr 26, 2022 4:19 pm
by SSky
I've uninstalled 2 times and reinstalling didn't work. It's currently uninstalled
Re: Can't update client
Posted: Tue Apr 26, 2022 4:35 pm
by CrazyVanilla
SSky wrote: ↑Tue Apr 26, 2022 4:19 pm
I've uninstalled 2 times and reinstalling didn't work. It's currently uninstalled
Make sure you delete the eliatopia folder as well when you uninstall, if you didn't.
Re: Can't update client
Posted: Tue Apr 26, 2022 4:41 pm
by SSky
CrazyVanilla wrote: ↑Tue Apr 26, 2022 4:35 pm
SSky wrote: ↑Tue Apr 26, 2022 4:19 pm
I've uninstalled 2 times and reinstalling didn't work. It's currently uninstalled
Make sure you delete the eliatopia folder as well when you uninstall, if you didn't.
yep
Re: Can't update client
Posted: Tue Apr 26, 2022 6:28 pm
by Robby
@SSky Have you tried what CrazyVanilla said and it still doesn't work? Also, assuming you are on Windows 10, can you go to the press the windows key and search "About Your PC", and go to the menu. Once at the menu, can you let me know what is says next to "System type"?
Re: Can't update client
Posted: Tue Apr 26, 2022 7:35 pm
by SSky
Yes, I have tried CV's advice prior to making this thread and it doesn't work.
I have Windows 7 and system properties indicate the system type is 32-bit Operating System