Can't login to the forums

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troopas
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Can't login to the forums

Post by troopas » Tue Jan 12, 2021 10:29 pm

So this bug occurs when you name yourself a username that already exists with different capitalization. But now my alt can't go onto the forums because of it :/
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Robby
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Re: Can't login to the forums

Post by Robby » Wed Jan 13, 2021 2:05 pm

Is there a message or something you are receiving telling you why you can't log in?

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troopas
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Re: Can't login to the forums

Post by troopas » Wed Jan 13, 2021 5:26 pm

Robby wrote:
Wed Jan 13, 2021 2:05 pm
Is there a message or something you are receiving telling you why you can't log in?
"You exceeded the maximum allowed number of login attempts. In addition to your username and password you now also have to solve the CAPTCHA below."

it also used to say wrong password.
I know it's the right password because I can login to the game just fine
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Robby
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Re: Can't login to the forums

Post by Robby » Wed Jan 13, 2021 6:22 pm

Hmm... I'm curious, if you try your old password, does it work for you?

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troopas
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Re: Can't login to the forums

Post by troopas » Wed Jan 13, 2021 6:30 pm

Robby wrote:
Wed Jan 13, 2021 6:22 pm
Hmm... I'm curious, if you try your old password, does it work for you?
Nope. I even tried changing my password to a new one and use that and still doesn't work.

I think to fix this issue just make it so you can't name yourself a name that exists with different capitalization

I don't know if this will help but the alt account having this issue is: technoblade with lowercase
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Robby
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Re: Can't login to the forums

Post by Robby » Wed Jan 13, 2021 7:46 pm

Ok, I'll have to look into this some time down the road. Do you know of the other username that matches the cases of your technoblade account?

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troopas
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Re: Can't login to the forums

Post by troopas » Wed Jan 13, 2021 10:28 pm

Robby wrote:
Wed Jan 13, 2021 7:46 pm
Ok, I'll have to look into this some time down the road. Do you know of the other username that matches the cases of your technoblade account?
The only other case of this I knew of was my account "red" But I never reported it because I assumed it was forum banned since I made it as a troll spammed a few threads months ago.
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