Waiting to Robby Fix atm/hold coins gone

[[The]Gamer]

we realy need it now to buy the new gear

[Robby]

Could you describe the issue you are having?

[EliaSocietyG]

Could you describe the issue you are having?

https://youtu.be/wYmeR_my0do

I lose my 20m

[[The]Gamer]

Could you describe the issue you are having?

after i withdraw my coins from atm i got dced and relogin then i see my coins is gone.

[EliaSocietyG]

Could you describe the issue you are having?

Example1
you have 20m in the atm if you withdraw 9m then you have 2m left in your bank when you reconnect you won't lose your hold


2. you have 20m in the atm if you withdraw 10m+ then your bank has 0
then when you reconnect your hold will disappear

[Robby]

Ok thanks for the info. I'm having a hard time tracking any issues down, since it appears to be working for me. Is this happening for you every time or only occasionally?

[[The]Gamer]

Ok thanks for the info. I'm having a hard time tracking any issues down, since it appears to be working for me. Is this happening for you every time or only occasionally?

for me its happens just now i did not try to other acc. also no more coins to try.

[EliaSocietyG]

Ok thanks for the info. I'm having a hard time tracking any issues down, since it appears to be working for me. Is this happening for you every time or only occasionally?

Everytime

[Robby]

@Elia, that is super strange. Which platform are you playing on? Also curious, do you know if your devices language settings are english, or something else?

[[The]Gamer]

@Elia, that is super strange. Which platform are you playing on? Also curious, do you know if your devices language settings are english, or something else?

i play in Elia Apps