Update messes up game

[Spongebob303]

since the new update i can not play the game

[Robby]

I definitely need some more information. Details?

[Oceanhat1]

everything on my acc restarted (not levels and items and payvault items).

[Oceanhat1]

and i can't go in new monster area

[Shimoru]

I don't know about him, but when I try to login, it says "Loading Player Data" but doesn't progress past the intro screen. Have tried in google chrome/incognito and firefox and cleared cache beforehand.

It's beta 0.7.4 if that's helpful.

[JoMan2]

use desktop version

[Troll]

Boys, remember to clean the caché.

[Shimoru]

Still having trouble logging into browser version of both chrome and firefox. Desktop version doesn't work either because I get the "ChainOperation failed depedent" something message. Cleared cache in both but would prefer not to delete cookies.

Incognito in chrome works but obviously not ideal. Any advice Robby or any other info needed that might help resolve?

[Robby]

Unfortunately you may have to clear the cache completely. I believe there is a way to completely clear the cache for a specific website if you prefer not to clear your entire cookies.

[CrazyVanilla]

Still having trouble logging into browser version of both chrome and firefox. Desktop version doesn't work either because I get the "ChainOperation failed depedent" something message. Cleared cache in both but would prefer not to delete cookies.

Incognito in chrome works but obviously not ideal. Any advice Robby or any other info needed that might help resolve?

Try to uninstall and reinstall desktop version. I had that error before and it fixed it. Make sure you manually delete the eliatopia files when you uninstall, it doesn't do it automatically